Papers

Papers
By admin / November 26, 2018

The Nature of Deference and Demeanor

In Erving Goffman's, The Nature of Deference and Demeanor, Goffman explains the concepts of deference and demeanor and the active role they play in how individuals act and respond to specific situations. These actions are influenced by "rules of conduct" that form an individual's identity and help them act accordingly to the cultural norms or a certain group or role in society. Deference is a "component of activity which functions as a symbolic means by which appreciations is regularly conveyed"(Goffman 1967). Deference can take the form of compliments, apologies, or criticism. Demeanor refers to an individual's behavior, displayed through actions or presentation. Through the actions of deference and demeanor identities are formed by the actions and reactions of many individuals acting to a certain role, and by gaining feedback of their demeanor through deference

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Papers
By admin / November 26, 2018

The Managed Heart

In the first chapter of "The Managed Heart Commercialization of Human Feeling by Arlie Russell Hochschild, Hoschschild explains that current trends of economic capitalist states are becoming more service based, requiring individuals to become an emotional "instrument of labor". As more jobs require emotional labor, there becomes a detachment from the inner feelings to present the emotional labor required for a job. This emotional labor is considered "The Managed Heart". Hoschschild uses the flight attendant as an example of the managed heart since airlines main goal is customer satisfaction, it is a non-elite occupation and women are not a minority so it's easier to compare the experiences of men and women doing the same work. Hoschschild examines the roles and responsibilities of flight attendants and the emotional services they provide for airlines. As a flight attendant, one must portray the image of the sensitive corporate airline and to provide excellent customer service which calls upon emotional services to get the job done. (Hoschschild , 1983, p3).

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Papers
By admin / November 26, 2018

The Gendered Workplace

In Barbara F. Reskin article, "Bringing the Men Back In: Sex Differentiation and the devaluation of Women's Work", she observes the significant gap in wages between different genders in the work place. In most cases, males out earned their counter females, by as much as 50% in 1986. Reskin believes that this income gap exists because there is a segregation of jobs, where males acquire the high paying jobs, and leave the lower status jobs for females. This segregation of jobs stemmed from males desire to preserve their high paying jobs, and re-write rules to allow them to keep their high position (Reskin 2000:258). As more women enter the workforce, social differences in gender must be broken down to ensure equality and value of women’s contributions in the workplace.

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Papers
By admin / November 26, 2018

Digital Interactions: Social Capital in Virtual Communities

The Internet is a large scale communications network that can transfer information from one computer to any computer around the world in a split second.  The Internet has evolved into a massive networks of inter-connected computers that has been build up as a public platform where anyone with an Internet connection can easily share knowledge, opinions and personal beliefs.  As the Internet expands into almost every Americans house, it is making significant impacts on how individuals communicate and interact in society.  From communicating to distant family through email, to sharing of photographs through social networks, the Internet is turning into the new form of communication of the 21st century.  With new tools being build on top of the Internet, is is becoming easier for people to share their lives, communicate with friends and collaborate in groups to accomplish great feats.  The disregard to geopgraphic boundaries enables people to connect with any around the world to share a common interest, form an economic relationship or start political movements. 

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